FAQ

Technical FAQ

ORDERING

PAYMENT OPTIONS

SHIPPING POLICY

When shopping with Iyashino, we always try to provide the best experiences for our value customers. Therefore, we are please to offer FREE SHIPPING for all online orders over S$80 or RM200 or USD$90. A flat S$5 (Singapore) or RM7 (Peninsular Malaysia) or RM10 (East Malaysia) or USD$9 (Worldwide) shipping cost is applied for all other orders.

CountryShipping rate per shipment
Flat rateFREE
SingaporeS$5.00Order over S$80
Peninsular MalaysiaRM7.00Order over RM200
East MalaysiaRM10.00Order over RM200
Worldwide (Australia, Canada, China, USA & Others)
USD$9.00 (FedEx Express)Order over USD$90


All orders will be processed and shipped at the same day if order confirmation is received by 11am (UTC+08:00) of any working days (Monday – Friday, excluding public holidays). All other orders that placed after 11am will be processed next working day. For order placed during non-working days (Saturday, Sunday & Public Holidays), the order will be processed next working day. A shipping detail including tracking number will be sent to your email once your order has been dispatched. Shipping time may vary depending on your location. Delivery to metropolitan areas will usually take 2-4 working days, for sub-urban areas (including East Malaysia) and worldwide shipment please allow up to 5-7 working days.

CANCELLING & RETURNS

PRIVACY PROTECTION

TAMAGOSAMIN

iHA is derived from the eggs by using a very unique technique that ready to be synthesised by the body. It has been formulated into a specific dose to provide the greatest benefit for our joint health. Consuming eggs may only have insignificant effects compared to what iHA is able to perform.

The active ingredients used in Tamagosamin are extracted from eggs and crustacean shell. Because we’re not certain to what extend you would define vegetarianism, we will let you be the judge of that.

Unfortunately, Tamagosamin is not formulated for Gout symptom. Apologise we can't be much help in this case.

PINK PHENON